

You have two options for shielding, one is shield the entire thing like we do with the ISS because people live there and radiation is bad for living cells. Two is to shield the smallest unitary entities to use the least amout of materials, like a shield per chip. This is physics not magic, radiation does not just go away. When everything add to launch weight it does not make sense. Redundancy systems also add to launch weight.



For real, users never give enough information and so many metrics are not measurable by a user. We take user’s bug reports and match them to the backend telemetry to see exactly what happened.
Worst is that to be GDPR compliant you have to be opt-in and can’t hold the data forever. So data is hard to come by.