The “secret” is people want and will actively seek out passions, and having a job that you’re passionate about is a night and day difference.
All you need to get people passionate is provide livable wage, have a supportive work culture, and give them a sense of purpose for their work.
Instead we’ve got shit pay, managers that will abuse your trust to get free work then dump you on a bad quarter, and all sense of choice and responsibility stripped in favor of getting you to follow a corporate script and be a good little corporate automaton that absorbs the customer’s complaints while being powerless to fix their issue.
The “secret” is people want and will actively seek out passions, and having a job that you’re passionate about is a night and day difference.
All you need to get people passionate is provide livable wage, have a supportive work culture, and give them a sense of purpose for their work.
Instead we’ve got shit pay, managers that will abuse your trust to get free work then dump you on a bad quarter, and all sense of choice and responsibility stripped in favor of getting you to follow a corporate script and be a good little corporate automaton that absorbs the customer’s complaints while being powerless to fix their issue.