If you’ve watched any Olympics coverage this week, you’ve likely been confronted with an ad for Google’s Gemini AI called “Dear Sydney.” In it, a proud father seeks help writing a letter on behalf of his daughter, who is an aspiring runner and superfan of world-record-holding hurdler Sydney McLaughlin-Levrone.
“I’m pretty good with words, but this has to be just right,” the father intones before asking Gemini to “Help my daughter write a letter telling Sydney how inspiring she is…” Gemini dutifully responds with a draft letter in which the LLM tells the runner, on behalf of the daughter, that she wants to be “just like you.”
I think the most offensive thing about the ad is what it implies about the kinds of human tasks Google sees AI replacing. Rather than using LLMs to automate tedious busywork or difficult research questions, “Dear Sydney” presents a world where Gemini can help us offload a heartwarming shared moment of connection with our children.
Inserting Gemini into a child’s heartfelt request for parental help makes it seem like the parent in question is offloading their responsibilities to a computer in the coldest, most sterile way possible. More than that, it comes across as an attempt to avoid an opportunity to bond with a child over a shared interest in a creative way.
The people making these ads can’t fathom anything past pure efficiency. It’s what their entire job revolves around, efficiently using corporate resources to maximize the amount of people using or paying for a product.
Sure, I would like to be more efficient when writing, but that doesn’t mean writing the whole letter for me, it means giving me pointers on how to start it, things to emphasize, or how to reword something that doesn’t sound quite right, so I don’t spend 10 minutes staring at an email wondering if the way I worded it will be taken the wrong way.
AI is a tool, it is not a replacement for humans. Trying to replace true human interaction with an LLM is like trying to replace an experienced person’s job with a freshly hired intern with no experience. Sure, they can technically do the job, but they won’t do it well. It’s only a benefit when the intern works with the existing knowledgeable individuals in the field to do better work.
If we try to use AI to replace the entire process, we just end up with this: