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Cake day: September 30th, 2023

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  • DillyDaily@lemmy.worldtoComic Strips@lemmy.world*Permanently Deleted*
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    28 days ago

    Send the email, then call me to say “hey I sent you an email that I really need you to read and respond to urgently, I’ll let you go so you can focus while reading, talk later”

    For one of my 3 jobs, I don’t have regular work hours, I’m employed just 5 hours a week, on call, for IT support for a little non for profit.

    My contract, my email signature, my numerous discussions with the team all state “if you require a response within the same business day, please phone me to alert me to the issue”

    I check my email once a day, I don’t have time to be checking it several times a day when I’m only paid for 5 hours work, I need to conserve those hours for maintenance and support I’m not about wasting anybody’s time.

    So if someone happens to email me after I’ve already checked my inbox for that day, I won’t see it until tomorrow. Hence, phone me, I want to work, I just need a way to alert myself that work is available for me, a text message will also suffice.

    I realise this is asking someone to change the way they operate to make my job easier. But the number of times I check my email at 1pm, and there’s zero tickets, so I turn off my computer because I’m not going to sit and watch an empty inbox for my free time.

    Then the next day I check my email and I have 20 emails all from the same person from about 3-5pm all saying “hey I have an issue” “hey following up this is kind of urgent” “hey, are you even checking your emails?”…no obviously I’m not, it would have saved you so much effort to send 1 text after 1 email as I requested than to send 20 emails, and I would have actually gotten the text in time.

    Also half the time the issue needs to be fixed with a phone call anyway because it’s something simple like “Microsoft Word is missing”… because the program was unpinned from the taskbar and the staff member just needs help remembering the start menu exists. Most of my support resolutions are the equivalent of describing the buttons on the TV remote to your grandmother over the phone. (lots of older, less tech literate folk working in NFP sector)


  • DillyDaily@lemmy.worldtoMemes@lemmy.mlZen Z
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    1 month ago

    Accessibility.

    We will never get rid of the analogue clocks from our school, we’re an adult education and alternative model highschool qualifications centre.

    We primarily teach adults with no to low English, adults and teens with disabilities, and adults and teens refered via corrections services.

    There is a significant level of illiteracy within numeracy, and for some of our students, it’s not a failing of the education system, it’s just a fact of life given their specific circumstances (eg, acquired brain injuries are common among our students)

    Some students can learn to tell time on an analogue clock even if they didn’t know before.

    But even my students who will never in their life be able to fully and independently remember and recall their numbers can tell the time with an analogue clock.

    I tell my students “we will take lunch at 12pm, so if you look at the clock and the arms look like this /imitates a clock/ we will go to lunch”

    And now I avoid 40 questions of “when’s lunch?” because you don’t need to tell time to see time with an analogue clock, they can physically watch the hands move, getting closer to the shape they recognise as lunch time.

    And my other students can just read the time, from the clock, and not feel infantalised by having a disability friendly task clock like they’ve done at other centres I work at - they’ve had a digital clock for students who can tell time, and a task clock as the accessible clock. But a well designed face on an analogue clock can do both.

    I myself have time blindness due to a neurological/CRD issue, so analogue clocks, and analogue timers are an accessibility tool for me as well, as the teacher.


  • “body type” has always been a general term to express the entire shape, size and proportions of a person, including excess weight and obesity.

    When I was obese I couldn’t pull off crop tops because of my body size, it was incredibly unflattering, and now that I’m a healthy weight I still can’t pull off crop tops because of my body proportions, I have a short torso.

    Body type encompasses both scenarios, so it’s often thought of as a polite way to tell someone something is unflattering without singling out specific “flaws” in their body.


  • This is a case where the brand name actually unites understanding of a drug whose chemical name differs by location.

    Except we don’t have Tylenol in most countries where it’s called paracetamol.

    We have Panadol, Panamax, Calpol, Herron and Hedanol.

    If it wasn’t for ER, Scrubs, Greys Anatomy and a bunch of other American media, I’d have no idea that Tylenol and acetaminophen are the same thing as Panadol and paracetamol.

    Standard Tylenol and standard Panadol are different dosages too. Regular strength Tylenol is 325mg, standard Panadol (and every other paracetamol brand I’ve seen for adults) is 500mg, which is the “extra strength” of Tylenol.