I think it’s a terrible decision because of this. The whole point of hubs is to get players together and interacting. Putting AH and mail around hubs requires many players together. Giving folks a mount means the hubs stop being hubs and contributes to the continued decay of the multiplayer aspect.
Take this with a grain of salt. When I last played hubs still mattered. If that isn’t currently the case this is just old fart complaints.
I bring new software into my organization through two methods:
It’s pretty rare for a large org to do completely net new software. Training is usually a big deal if that happens. Massive layoffs are also a possibility (see enterprises being dumb about containers). Smaller orgs tend not to have this problem. If they do you can usually tell in an interview and just not go there. Devs are constantly experimenting with net new shit (current libs don’t do the thing; gotta find new libs). Again, smart leaders are open to this.
In general, staffing is a huge part of any of these decisions. You might not see the convo but it is most likely happening.