darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 7 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square6fedilinkarrow-up11arrow-down10
arrow-up11arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 7 months agomessage-square6fedilink
minus-squareRegalPotoo@lemmy.worldlinkfedilinkEnglisharrow-up1·7 months agoThe thing is, none of that is even slightly true; even if the chatbot were it’s own legal entity, it would still be an employee and air Canada are liable for bad advice given by their representatives
The thing is, none of that is even slightly true; even if the chatbot were it’s own legal entity, it would still be an employee and air Canada are liable for bad advice given by their representatives